Emerging Leaders

The Emerging Leaders Workshop is designed to support team members who are stepping into leadership roles or showing the potential to do so. In an industry where great employees are often promoted without the tools to lead, this workshop helps bridge the gap between being good at the job and leading others with confidence, clarity, and intention.

Strong leadership is not about authority, it’s about influence, communication, and accountability. This workshop equips emerging leaders with the mindset and skills needed to support their teams, uphold service standards, and contribute to a healthy, hospitality-driven culture.

What This Workshop Addresses

• Team members promoted without leadership training
• Inconsistent leadership styles across shifts or departments
• Communication breakdowns between staff and management
• Lack of confidence or clarity in new leadership roles

What Participants Learn

• The transition from peer to leader and how to navigate it respectfully
• How to lead with hospitality, empathy, and accountability
• Effective communication, feedback, and conflict resolution
• How to motivate and support teams without micromanaging
• How leadership directly impacts service, morale, and retention

Participants leave this workshop more confident, self-aware, and prepared to lead. They gain a clearer understanding of their role, their responsibility to the team, and their impact on the guest experience.

The Emerging Leaders Workshop empowers the next generation of hospitality leaders to lead with purpose, integrity, and a genuine commitment to both their teams and the guests they serve.